We are here to ensure your Olliter experience is always at the highest level. Whether you need technical assistance or commercial information, our team is at your full disposal.

Direct Support & HelpDesk Before shipping your equipment, we invite you to open a ticket via our HelpDesk. In most cases, our technicians can resolve doubts or optimize software settings remotely, saving you unnecessary waiting time. This step allows us to gather the necessary data to intervene with surgical precision should a return to the laboratory be required.

Laboratory Return (RMA) If the issue requires physical intervention, we will guide you every step of the way. We will provide full instructions for secure packaging and risk-free shipping, ensuring your hardware receives the premium treatment it deserves.